Can my online menu be in English only?+
No. The menu has to exist in French, and so does the site’s commercial content. An English version is welcome, as long as it isn’t more prominent or easier to reach than the French. We design the site French first, then link every page to its English version.
Do I have to post allergens on my website?+
The Quebec government says food businesses have a duty to inform customers about allergens, and that for unpackaged food the information should be available at all times or provided, for example by staff or a sign. Nothing specifically targets websites. We can flag the main allergens on your online menu, with a note asking guests to confirm with staff.
Can we sell wine with online orders?+
Under a restaurant permit, yes, with conditions: the alcohol must come with food you prepared, in a sealed container, between 8 a.m. and 11 p.m., with no spirits (except ready-to-drink cocktails at 7% or less). Third-party delivery needs a written agreement. Check your permit with the RACJ, then we set up online ordering to match.
Aren’t the delivery apps enough?+
They bring customers, but the customer, their contact details and a slice of the bill stay with the platform. Your website belongs to you. We keep the apps for reach and put your menu and direct order link front and centre.
Are you lawyers?+
No. What we share here is general information, not legal advice. For a specific situation, contact the OQLF for language, the Commission d’accès à l’information for Law 25, the RACJ for alcohol, and the Office de la protection du consommateur for pricing and tips.